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Culture & Ethics

Moderation Philosophy


Purpose of Moderation

Moderation exists to:
  • Maintain a safe and respectful environment
  • Ensure meaningful participation
  • Uphold platform integrity and long-term vision
Moderation is a tool to empower the community, not to restrict freedom of expression unnecessarily.

Guiding Principles

  1. Transparency – Users should understand why moderation actions are taken
  2. Fairness – Decisions are consistent and based on platform philosophy, not personal bias
  3. Proportionality – Responses match the severity and impact of the behavior
  4. Education First – Encourage learning and correction before punitive measures
Moderation is proactive, not reactive.

Moderator Responsibilities

Moderators are stewards, not enforcers.
  • Monitor activity to prevent harassment, spam, and harmful behavior
  • Provide guidance and explanations for moderation actions
  • Promote positive engagement and clarity around rules
  • Escalate complex cases to product or leadership when necessary
Moderators are expected to act consistently and uphold trust.

User Involvement

Clannect relies on community feedback:
  • Report violations responsibly
  • Participate in shaping community norms
  • Engage with moderation respectfully
Users are partners in maintaining ecosystem health.

Decision-Making Framework

Moderation decisions are made with the following hierarchy:
  1. Immediate Harm – Prevent safety risks and harassment
  2. System Integrity – Ensure features are not exploited or misused
  3. Community Values – Uphold respectful, constructive participation
Each decision is measured against platform philosophy and long-term ecosystem health.

Summary

Clannect moderation philosophy emphasizes:
  • Protecting users and systems
  • Encouraging learning and responsible behavior
  • Acting transparently, fairly, and proportionally
  • Strengthening community trust and engagement
Moderation exists to ensure Clannect remains a safe, meaningful, and vibrant space for everyone.